WHO WE ARE
Our website address is: https://sungroowmall.com.
Collecting of your personal data
Storage of your personal data
Data storage period
Public information and third party web sites.
You Control Your Data
Also, you will understand what rights are guaranteed to you while using our Website. According to The General Data Protection Regulation (EU) 2016/679 (“GDPR”) we will save all your personal information confidentially.
When you find in the text «we», «our», «us», «company» we mean the link to Sungroowmall.
«Personal data» means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
«Customer» means a natural person or legal entity which use services of Sungroowmall. The Customer before starting to use services should voluntary provide his/her consent to collect personal information to Sungroowmall.
«Employee» means a natural person which works for Sungroowmall and have access to your personal data or, depending on the context, a natural person, which works at the legal entity, who is the Customer of the Company.
«Processing» means any operation or set of operations, which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
«Profiling» means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements;
«Filing system» means any structured set of personal data which are accessible according to specific criteria, whether centralized, decentralized or dispersed on a functional or geographical basis;
«Controller» means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data;
«Processor» means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
«Third party» means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data;
«International organization» means an organization and its subordinate bodies governed by public international law, or any other body which is set up by, or on the basis of, an agreement between two or more countries.
According different situation which could arise when you use our website you may contact to support center.
For mails please use the following address: 4, Surulere Street, Behind Diamond Bank, Oke-Ilewo, Abeokuta, Ogun State, Nigeria or email at firstname.lastname@example.org.
Collecting of your personal data
- personalization of content, business information or user experience;
- account set up and administration;
- responding to your requests;
- delivering marketing and events communication;
- carrying out polls and surveys;
- improving services;
- internal research and development purposes;
- providing services;
- legal obligations (e.g. prevention of fraud);
- meeting internal audit requirements;
- giving a seller your shipping address so that they can send you the item you purchased or for specification of time or place of delivery;
- changing a payment schedule for this service;
- to engage in marketing activities.
Based on your communication preferences, we may send you marketing communications to inform you about our events or our partner events, to deliver targeted marketing, to provide you with promotional offers based on your communication preferences, electronic newsletters, information on special offers and promotions of the site owner, send individual answers to their customers’ requests for questions execution of orders, use of the service, wishes and suggestions to the site owner, etc. We use information about your usage of our Services and your contact information to provide marketing communications. You can opt out of our marketing communications at any time by clicking on the appropriate link located at the bottom of each email message. The user can also unsubscribe from the mailing list by sending a response letter from the mailing list with this request in any form or send a letter to e-mail support@Sungroowmall.com. You may also raise such objection with regard to initial or further processing for purposes of direct marketing, at any time and free of charge. Direct marketing includes any communications to you that are only based on advertising or promoting products and services.
Pursuant to GDPR, we process this Personal Data to satisfy on your consent.
Please familiarize with the next key points of collecting your personal data:
- You should provide to the us only that information, which is required by us in order we could provide you with our services in full. You may provide us with any additional information if you consider it necessary.
- Providing your personal data should be only voluntary. IF YOU DO NOT WISH TO PROVIDE US WITH ANY OF YOUR PERSONAL DATA, PLEASE DO NOT DO IT. PLEASE REMEMBER IF WE DO NOT RECEIVE FROM YOU THE PERSONAL DATA, REQUIRED FROM OUR SIDE, YOU WILL NOT BE ABLE TO USE OUR SERVICES IN FULL.
- We never look for any information about our customers in different web sites or at the social net.
We may collect the following personal data from you as our Customer:
- Internet protocol (IP) address used to connect your computer to the Internet;
- e-mail address, password, computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform;
- purchase history;
- the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time;
- products you viewed or searched for;
- phone number you used to calling to our support or service or filled in an application form while opening an account;
- date of sign up the account;
- date of each entrance to the account;
- date of any update of the account;
- data from mobile devices (for example location). We can use such information. You can hide it from us, if you don’t know how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
While creating an account at our Website you may choose to login through your account at social networks. If you choose this option, we collect your Personal Information, such as name, surname, profile picture, gender and date of birth, from your account at social network. As soon as we receive this personal data we become the processor and the controller with respect to it. Please find more information about data transfer from third party websites at section Public information and third party web sites hereof.
If you have chosen the option of connecting your profile at any social network(s) with your account at Sungroowmall, we may collect information about your preferences for our marketing purposes in order we could offer you relevant advertisement.
YOU CAN CHOOSE NOT TO PROVIDE CERTAIN INFORMATION, BUT THEN YOU MIGHT NOT BE ABLE TO TAKE ADVANTAGE OF MANY OF OUR FEATURES.
Storage of your personal data
We adopted all statutory requirements with regards our obligations as a data controller and/or processor under GDPR to provide you with adequate level of data protection. However, you should be aware that Sungroowmall is an online store and do not directly fall under GDPR.
Data storage period
Your personal data, collected by us while using of our services, should be kept during all period when your account is active, which means since the date of creating your account till the date, when you close your account or when you ask us to delete all your information in accordance with chapter “Customers Rights” herein.
We reserve the right to keep your personal data after closing your account if it is required to be in compliance with relevant tax legislation, enforcing our agreements or resolving disputes, which may occur.
We will delete your personal data after three years since the date, when you close your account. If you use your right to be forgotten, we delete your personal data as soon as we receive your e-mail at support@Sungroowmall.com and fulfill the request in accordance to our internal procedure.
Public information and third-party web-sites.
We have in our web-site different links to social networks, where we have own pages. At that pages you may find information about our store. You may contact us by sending direct messages with social nets.
With each call-up to one of the individual pages of this internet web site, which is operating by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display
of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under https://developers.facebook.com/docs/plugins.
The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy, provides information about the collection, processing and use of personal data by Facebook.
On this website, the controller has integrated components of the enterprise Twitter.
Telegram only keeps the information it needs to function as a feature-rich cloud service.
The controller has integrated components of the LinkedIn Corporation on this website. LinkedIn is a web-based social network that enables users with existing business contacts to connect and to make new business contacts.
Use of tracking pixels
While sending a newsletter or collecting personal information from social networks we use so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, we may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. Sungroowmall automatically regards a withdrawal from the receipt of the newsletter as a revocation.
We use cookie identifiers and other similar tracking technologies to allow you to take advantage of some of our essential features. Cookies can be small data file sent from a server to your web browser or mobile device that is stored in your browser cache or mobile device. Cookies on our website are used to:
- Recognizing your browser or device for security purposes and preventing fraudulent activity on your account.
- Recognizing you when you sign-in to use our website or mobile application for cross-device tracking. This allows us to recognize your activity on our website across multiple devices and browsers and track of items stored in your shopping basket.
- Tracking of your activity at our website allows us to discover what adverts do you click on our website in order to show you related content or to limit the numbers of times of displaying such ads.
- Attribution tracking allows us to estimate what advertising or marketing source you followed to come to our website, and/or to determine what marketing source should get credit for actions like a visit or a purchase.
- Researching how customers interact with our services (for example, statistical reports) allows us to improve the quality of our website, mobile application and services.
Sungroowmall retains the right to cooperate with any third party (include search engines, providers of measurement and analytics services, social media networks, and advertising companies) which may use its own tracking technologies to provide certain services or features, including targeted online marketing
techniques such as attribution tracking, remarketing, and cross-device tracking. Such third parties may provide us with some statistical information about you (for example, your interests, information on your devices etc.), which help us to improve the adverts shown each time you visit Sungroowmall.
Sungroowmall may at its own discretion include widgets from third-party websites and social networks, and third parties may choose to include Sungroowmall widgets on their websites. Sungroowmall, as well as the third party, may receive analytics from those widgets that may be used to enhance our data, to improve our services, or for marketing purposes. You can manage your privacy preferences for these widgets via your account with the third party.
Almost all browsers (Internet Explorer, Firefox, Chrome, etc.) can suggest you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you do not wish such information to be collected about you, please refer to the instructions of your browser.
You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer.
PLEASE NOTE THAT IF YOU REJECT OR BLOCK ALL COOKIES IN YOUR BROWSER SETTINGS, YOU WILL NOT BE ABLE TO TAKE FULL ADVANTAGE OF OUR SERVICES AS SOME COOKIES ARE NECESSARY FOR THE SITE TO FUNCTION PROPERLY.
Use of Google Analytics (with anonymization function)
On the web-site, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.
For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the African Union or another Contracting State to the Agreement on the African Economic Area.
The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our website for us.
Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this website, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our website, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html.
Google Analytics is further explained under the following link https://www.google.com/analytics.
Right to data portability
Every customer has right to data portability according to GDPR. Users may update, share or allows their personal data for their own purposes across different services.
Right to be forgotten
Every customer has right to be forgotten. This right gives to every customer possibility to delete their personal data from different web sites. Customers can realize this right when want it. Everyone should remember that he provides information voluntary.
We will keep your personal information, provided to us, during all period of using our Services. According to GDPR you have a right to be forgotten. It means that when you close your account in our company, you will have a choice to leave information in our base or to delete it. But you should know that our company will never share your personal information.
IF YOU REASONABLY BELIEVE THAT WE ARE VIOLATING OUR RESPONSIBILITIES TO PROTECT YOUR PRIVACY, YOU HAVE A RIGHT TO LODGE A COMPLAINT WITH A RELEVANT SUPERVISORY AUTHORITY.
You control Your Personal Data
We offer our users choices for the collection, use and sharing of Personal Data. You may contact us at support@Sungroowmall.com if you wish to edit your private information and we will use commercially reasonable efforts to accommodate your request. If you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of our Website, please contact a representative of Sungroowmall at support@Sungroowmall.com.
Your account is secured by a password, which is known only to you. Please be careful and do not share your password to third parties, even if they are your relatives or personally known persons.
We provide our services to our customers in full compliance with GDPR, as well as in compliance with local regulations.
We do not disclose your personal data to other clients, organizations or individuals, if such disclose is not required for providing of our services or conducting our business operations with you, as it is outlined in the purposes for processing of such data.
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights – including providing information to others for the purposes of fraud prevention and reducing a credit risk.
UNDER NO CIRCUMSTANCES WE ARE NOT GOING TO SELL YOUR PERSONAL INFORMATION TO ANY THIRD PARTY.
In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your personal data except for these purposes, and they are required to maintain the confidentiality of your information. IF YOU DO NOT WANT US TO SHARE YOUR PERSONAL DATA WITH THESE COMPANIES, CONTACT US via support@Sungroowmall.com.
We employ other companies and people to provide services to visitors of our website, our customers, and users of our services and may need to share your information with them to provide information, products or services to you. Examples may include analyzing data, processing credit card payments, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and Customer data handling policies.