Sungroowmall offer easy return of goods.
Enjoy shopping on Sungroowmall with our easy and return rules!
- 7-Day Return: You have 7 days to make a return request after your order has been delivered.
- Easy and free return: Zero fees if you return an item
- Full return: You will receive 100% refund of your item plus shipping fees, if we delivered a damaged, defective, wrong item, or if you simply change your mind.
- Authenticity Guarantee: We are committed to offering our customers only 100% original and genuine products.
How does our return policy work?
- Initiate a return: Return through contact form or call us if you have any question
- Drop-off your item or schedule a pick-up: We will contact your seller to arrange how to pick up the goods through the delivery agent.
- Return the item: Place the items in its original packaging, including any accessories, tags, labels or freebies. Always ensure your receipt is included in pack.
- Refund Processed: Once the seller receives the return items, we will inspect and monitor it and process your refund direct to your bitcoin wallet address.